Complaints

At Insight PBS, we are committed to providing exceptional service and quality. However, we understand that sometimes things may not go as planned.

If you have a concern or are dissatisfied with any aspect of our service or products, we want to hear from you.

Please fill out this form below.

At Insight PBS, we are committed to providing respectful, professional, and compassionate support to all referrers, enquirers and participants. Our staff work diligently to assist individuals, families, and professionals in navigating Positive Behaviour Support services. We kindly request that all interactions with our team remain respectful and courteous. Any form of abusive, offensive, or inappropriate behaviour towards our staff will not be tolerated, and calls or meetings may be terminated if necessary.

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