Insight PBS, a leading NDIS provider servicing Victoria, New South Wales, Western Australia, and South Australia, is dedicated to enhancing the quality of life for individuals through our Positive Behaviour Support (PBS) plans and services. At the heart of Insight PBS’s approach is a commitment to collaboration, person-centred care, and a trans-disciplinary method that ensures every intervention is as effective as it is compassionate.
A Unique Approach to Behaviour Support
What sets Insight PBS apart is its distinctive approach to understanding behaviour. Rather than applying a one-size-fits-all solution, Insight PBS prioritises understanding the underlying reasons behind an individual’s behaviour. This is achieved by:
- Collaborative Engagement: Practitioners work closely with all key supports, including parents, guardians, support workers, and staff at accommodation or day centres.
- Person-Centred Focus: Every support plan is tailored to the unique needs and circumstances of the individual, ensuring a personalised strategy that targets both immediate and long-term goals.
- Trans-Disciplinary Method: Drawing on a wealth of expertise from various disciplines, Insight PBS brings together professionals who collectively address the complexities of each case.
The Detailed Process
While all NDIS-registered companies follow the same regulations, the quality and scope of PBS services vary significantly between organisations. This can create a confusing environment for participants and care teams, especially when changing service providers. This is why we find it extremely important to be transparent about the Insight PBS process and what to expect from our service delivery.
The journey towards a successful Behaviour Support Plan (BSP) begins with a thoughtful and thorough process designed to capture every relevant detail about the individual’s needs. The Insight PBS process unfolds as follows:
1. Initial Referral and Introduction
When a referral is received, our clinical and liaison teams work together to assign the practitioner that will be the best fit for the participant, the care team and the situation. Many aspects are taken into consideration, including geographic location, preferences on the referral form, and practitioner capacity. When a practitioner is assigned, they will initiate contact with the individual’s key supports and stakeholders. This introductory phase is essential for building rapport and establishing a collaborative foundation from the outset.
2. Comprehensive Information Gathering
Following the initial contact, the practitioner arranges a dedicated time to engage with the key supports. Detailed background information is collected during this phase, and a series of assessments are conducted. This rigorous evaluation is designed to gain an in-depth understanding of the individual’s behaviour, and all the functions of behaviour. This process ensures that the Behaviour Support Plan is not only relevant but also grounded in a thorough analysis of needs.
3. Development of the Behaviour Support Plan
Once all necessary information is gathered, the practitioner determines the most suitable type of behaviour support plan required for the NDIS participant. This may be an Interim, or a Comprehensive Behaviour Support Plan. The resulting BSP outlines:
- Key Behavioural Information: Detailed descriptions of observed behaviours.
- Strategies for Intervention: Practical strategies designed to be implemented by those who interact most frequently with the participant.
- Guidance for Key Supports: Clear instructions and training guidelines for parents, guardians, support workers, and staff.
Implementation and Ongoing Support
The final phase of the PBS process is the implementation of the plan. Insight PBS ensures that the transition from planning to practice is smooth and effective by providing:
- Comprehensive Training: Practitioners deliver targeted training sessions for all key supports, ensuring that everyone involved understands their role in the plan’s execution.
- Continuous Support: Regular follow-ups and support sessions help to overcome any barriers and adapt strategies as necessary, ensuring the plan remains effective over time.
This holistic support system is designed to empower all involved, creating an environment where both the individual and their key supports can thrive.
FAQ
How does Insight PBS differ from other providers?
Insight PBS stands apart through our commitment to a collaborative, person-centred approach that thoroughly investigates the functions of an individual’s behaviour. Our trans-disciplinary team works closely with parents, guardians, support workers, and care staff to create bespoke Behaviour Support Plans (BSPs). We also prioritise transparency and continuous support, ensuring that every intervention is both effective and compassionate.
What happens after I make a referral to Insight PBS?
Once a referral is received, our clinical and liaison teams carefully assess the information to assign the most suitable practitioner for the participant. Factors such as geographic location, personal preferences, and practitioner capacity are considered. The selected practitioner then initiates contact with key supports and stakeholders to begin building a collaborative relationship from the outset.
What types of Behaviour Support Plans does Insight PBS offer?
We offer two main types of Behaviour Support Plans: Interim and Comprehensive BSPs. An Interim BSP is designed for immediate, short-term support, while a Comprehensive BSP provides a more detailed and long-term strategy. Each plan is custom-tailored to address the unique needs and circumstances of the individual, ensuring both immediate relief and sustainable progress.
How is the person-centred approach implemented in our BSPs?
At Insight PBS, every BSP is developed with the individual at its core. Our practitioners invest time in understanding the unique strengths, challenges, and goals of each participant. This approach ensures that every strategy is customised to the individual’s needs and is developed in close collaboration with all key supports, ensuring a truly person-centred intervention.
What kind of training and support do key supports receive?
Insight PBS ensures that all key supports—including parents, guardians, support workers, and care staff—receive comprehensive training tailored to the specific Behaviour Support Plan. Our training sessions cover practical strategies, clear instructions, and ongoing support to address any emerging challenges, thereby ensuring consistency and effectiveness in implementing the plan.
How do you ensure the continuity and effectiveness of the BSP after implementation?
Our commitment to ongoing support is central to our service. Following the implementation of the BSP, we conduct regular follow-ups and offer continuous support sessions. This proactive approach allows us to identify and overcome any barriers promptly, adapting strategies as necessary to ensure the plan remains effective over time.
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